Cancelled flight, single booking. Should each passenger make separate claims?



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My flight has been cancelled. I flew another day, which resulted in over 24 hours delay. The airline is based in the EU and so is the destination airport.



I have a single booking for two passengers. Should I make a single claim for both passengers, or should each passenger make separate claims for compensation?







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    up vote
    7
    down vote

    favorite












    My flight has been cancelled. I flew another day, which resulted in over 24 hours delay. The airline is based in the EU and so is the destination airport.



    I have a single booking for two passengers. Should I make a single claim for both passengers, or should each passenger make separate claims for compensation?







    share|improve this question
























      up vote
      7
      down vote

      favorite









      up vote
      7
      down vote

      favorite











      My flight has been cancelled. I flew another day, which resulted in over 24 hours delay. The airline is based in the EU and so is the destination airport.



      I have a single booking for two passengers. Should I make a single claim for both passengers, or should each passenger make separate claims for compensation?







      share|improve this question














      My flight has been cancelled. I flew another day, which resulted in over 24 hours delay. The airline is based in the EU and so is the destination airport.



      I have a single booking for two passengers. Should I make a single claim for both passengers, or should each passenger make separate claims for compensation?









      share|improve this question













      share|improve this question




      share|improve this question








      edited Aug 6 at 3:50









      Mark Mayo♦

      128k745461259




      128k745461259










      asked Jul 2 at 6:53









      Tschareck

      3,26222648




      3,26222648




















          1 Answer
          1






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          up vote
          2
          down vote













          If you haven't already begun the process, Europa.EU has the form which can be used to lodge a complaint with the airline and/or national authority. It lets you include all passengers affected.




          Claim your rights



          Step 1 : Complain to the airline

          You should first send your complaint to the airline using the EU-wide air passenger rights complaint form.



          Step 2 : Complain to national authorities

          If you don't receive a reply from the airline within 2 months or if you are not satisfied with the reply, and if you consider that your EU air passenger rights were not respected, you can lodge a complaint with the relevant national authority in the country where the incident took place, within a reasonable time-frame.



          The national authority should provide you with a non-binding legal opinion on how to proceed with your claim.







          share|improve this answer




















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            1 Answer
            1






            active

            oldest

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            1 Answer
            1






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes








            up vote
            2
            down vote













            If you haven't already begun the process, Europa.EU has the form which can be used to lodge a complaint with the airline and/or national authority. It lets you include all passengers affected.




            Claim your rights



            Step 1 : Complain to the airline

            You should first send your complaint to the airline using the EU-wide air passenger rights complaint form.



            Step 2 : Complain to national authorities

            If you don't receive a reply from the airline within 2 months or if you are not satisfied with the reply, and if you consider that your EU air passenger rights were not respected, you can lodge a complaint with the relevant national authority in the country where the incident took place, within a reasonable time-frame.



            The national authority should provide you with a non-binding legal opinion on how to proceed with your claim.







            share|improve this answer
























              up vote
              2
              down vote













              If you haven't already begun the process, Europa.EU has the form which can be used to lodge a complaint with the airline and/or national authority. It lets you include all passengers affected.




              Claim your rights



              Step 1 : Complain to the airline

              You should first send your complaint to the airline using the EU-wide air passenger rights complaint form.



              Step 2 : Complain to national authorities

              If you don't receive a reply from the airline within 2 months or if you are not satisfied with the reply, and if you consider that your EU air passenger rights were not respected, you can lodge a complaint with the relevant national authority in the country where the incident took place, within a reasonable time-frame.



              The national authority should provide you with a non-binding legal opinion on how to proceed with your claim.







              share|improve this answer






















                up vote
                2
                down vote










                up vote
                2
                down vote









                If you haven't already begun the process, Europa.EU has the form which can be used to lodge a complaint with the airline and/or national authority. It lets you include all passengers affected.




                Claim your rights



                Step 1 : Complain to the airline

                You should first send your complaint to the airline using the EU-wide air passenger rights complaint form.



                Step 2 : Complain to national authorities

                If you don't receive a reply from the airline within 2 months or if you are not satisfied with the reply, and if you consider that your EU air passenger rights were not respected, you can lodge a complaint with the relevant national authority in the country where the incident took place, within a reasonable time-frame.



                The national authority should provide you with a non-binding legal opinion on how to proceed with your claim.







                share|improve this answer












                If you haven't already begun the process, Europa.EU has the form which can be used to lodge a complaint with the airline and/or national authority. It lets you include all passengers affected.




                Claim your rights



                Step 1 : Complain to the airline

                You should first send your complaint to the airline using the EU-wide air passenger rights complaint form.



                Step 2 : Complain to national authorities

                If you don't receive a reply from the airline within 2 months or if you are not satisfied with the reply, and if you consider that your EU air passenger rights were not respected, you can lodge a complaint with the relevant national authority in the country where the incident took place, within a reasonable time-frame.



                The national authority should provide you with a non-binding legal opinion on how to proceed with your claim.








                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Aug 7 at 14:35









                Giorgio

                28.3k859158




                28.3k859158






















                     

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